Trimble Novapoint Help
Sometimes the system may have some problems with files in the background and would require a reset to restore all functions. These resets come in different "flavours" and some require more work than other to do.
When things are not working, try these solutions to resolve it.
To reset the user settings for Novapoint you do as follows:
Go to the Start screen. Search for Reset User Settings and choose the correct Novapoint version that you want to reset.
Check all the checkboxes to ON.
Press OK in the dialog to start resetting user settings. User settings are now reset.
The Reset User Settings function is also available from Windows Explorer normally located under C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Novapoint {version number}\Tools
We recommend to backup user-defined files before running this function. This applies especially to Road/Railway Drawing Style Setups you have created if these have not been placed a different spot then the default location outside of the Appdata-folder.
Using Reset User Settings can also revert company settings if you have your own setup done with the installation or the installation package at your office.
About this Reset User Settings
Reset User Settings has the function that it deletes some application- and temporary files so that the software need to unpack these again. Often it is wise to run this function to clean up some of the system files if you experience error messages or irregularities in the software when you haven't reinstalled or done other changes and it worked “fine” the last time you tried it.
The reason for your error message or irregularity with the software may vary, but often may be caused by the files that Reset User Settings will handle and delete. The reason for the issue may be related to:
AntiVirus has messed with the files or set files in quarantine/deleted files
Previous crashes in the software has made some files unreadable/read only/empty/with wrong content.
Automatic cleaning tools on the local machine has deleted some files, but maybe not all, so that an unpack of files by the system is not triggered.
This is know as 'Reset Settings to Default' in the AutoCAD world. Look here for a tutorial on how to do that process.
In this case you need to find the Novapoint profile for the Novapoint you are currently using, and delete it from the AutoCAD profiles list. Just set an unnamed profile as the one to use before restarting your AutoCAD software.
Look here for a tutorial on how to do that process.
Firstly, make sure you have tested your problem on the latest Novapoint version of the series you are on. It may resolve your problem. If it doesn't you would need to reinstall your Novapoint. Go to our Novapoint Download pages to find the latest install available or contact your IT department to get your install.
Firstly, make sure you have tested your problem on the latest CAD version of the series you are on. It may resolve your problem. If it doesn't you would need to reinstall your CAD software. Go find the latest install available or contact your IT department to get your install.
Installs for Trimble Drawing can be found on our Novapoint Download pages
Installs for AutoCAD products can be found on AutoDesk download pages.