The quickest way to get support is to write an email to our support system (email@example.com) with a detailed description of your problem. Based on your description, your case will be assigned to an expert within that specific field you are having issues with.
NB: Please note that sending a crash report is not the same as contacting support. If you want immediate help you still have to contact support as described below!
Step 1: Describe your problem as detailed as possible.
Step 2: Describe exactly what software version you are using. If you are unsure what version, you can check by clicking About in the Main menu for Quadri.
Picture 1: Screenshot Quadri
Picture 2: Here you'll fin what software version you're using
Step 3: Attach error reports and/or screenshots of error messages if you have any regarding the issue.
Step 4: If you are working on a single model, you can upload this to support from Quadri by pressing Help then Upload to Support.
Picture 3: Screenshot Quadri
Picture 4: Upload your Single User Model to Trimble Support here